Move Forward Solutions PLLC is committed to protecting your privacy and safeguarding any personal information collected through this website. This Privacy Policy explains what information we collect, how it is used, and the measures we take to ensure your data remains secure and confidential.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information You Voluntarily Provide

• Name

• Email address

• Phone number

• Information submitted through contact forms

This information is used solely for communication, scheduling, or responding to inquiries.

Non‑Identifying Website Data

Our website may automatically collect basic usage data such as:

• Browser type

• Device type

• Pages visited

• General geographic location (non‑specific)

This information helps us improve website performance and user experience.

2. How Your Information Is Used

Any personal information you provide is used for:

• Responding to inquiries

• Scheduling consultations

• Providing requested information

• Administrative communication

We do not sell, rent, or share your information with third parties.

3. Contact Form & Email Security

Our contact form sends information directly to our HIPAA‑secure email hosted through Google Workspace, with a signed Business Associate Agreement (BAA) in place.

While the form is encrypted through Squarespace’s SSL protection, please avoid sharing highly sensitive clinical details through the website form. Clinical information should be shared only through our secure EHR platform (Alma).

4. HIPAA Compliance

Move Forward Solutions PLLC complies with HIPAA regulations for all clinical services. Please note:

• Website interactions do not constitute a therapeutic relationship.

• Clinical information is only collected and stored within our secure EHR (Alma).

• Any information submitted through the website is used solely for administrative purposes.

5. Cookies & Analytics

Squarespace may use cookies or analytics tools to improve website functionality and performance. These tools do not collect personally identifiable clinical information.

You may disable cookies through your browser settings if preferred.

6. Third‑Party Services

Our website may contain links to external sites (e.g., Alma, scheduling portals). We are not responsible for the privacy practices of third‑party websites. We encourage you to review their privacy policies when visiting those sites.

7. Data Protection & Security

We use industry‑standard security measures to protect your information, including:

• SSL encryption

• Secure email with HIPAA compliance

• Secure EHR for all clinical documentation

• Limited access to client information

Your privacy and safety are central to our practice.

8. Your Rights

You have the right to:

• Request information about what data we hold

• Ask for corrections to your information

• Request deletion of non‑clinical website data

• Decline communication at any time

Clinical records follow HIPAA and state‑regulated retention requirements.

9. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or practice procedures. The updated version will always be posted on this page.

10. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

Move Forward Solutions PLLC

HIPAA‑Secure Email: support@moveforwardsolutions.org

Location: Raleigh, North Carolina